FAQ

ONLINE SHOPPING

Are my credit card details safe and secure when I shop at SPARTA website?

Shopping with SPARTA is 100% safe & secure! We value our customer’s information and value their presence. Please review Sparta Privacy Policy for further details.

How do I reach Customer Care?

Contact us to get in touch with our friendly Customer Care service, or better yet, click on the “Live Chat” button to immediately get in touch with a Customer Care representative for detailed information.

How do I check my order status?

We will send you an email of order confirmation and its tracking once its processed.

Does SPARTA offer any guarantee for the purchases I make?

We promise 100% satisfaction – guaranteed. If you are not satisfied with the product (for various reasons), you may return your purchase. Please review our Return/ Refund policy.

Is ordering online with SPARTA secure for me?

We value our customers and your information is of the utmost concern, ensuring a safe and secure medium of transaction. The server that hosts our e-store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is stored in small bits of code that cannot be read as they travel to us over the Internet. If you have additional questions about the security of ordering online, please feel free to e-mail us at info@Spartawarrior.com.

How do I place my order

Quick. Simple. And secure. Placing an online order requires just a few steps:

• Select a product you would like to purchase.
• Click the Add to Cart button from either the quick view or product detail page. You can then choose to continue shopping or go directly to Checkout.
• Once you are finished shopping, click on Shopping Cart and follow the prompts to check out. You will receive an email confirming your order that includes your order number.

When and how will I know that you have received my order?

Once you’ve placed your order, a confirmation message is sent, which will contain your order number. You will receive an order confirmation via email with all of your order details. We encourage you to thoroughly review your order confirmation by paying close attention to your shipping address, phone number and delivery method. All orders placed before 1:00 PM GMT are processed and dispatched the same day.

Do I have to pay for duties and taxes?

Orders shipping to destinations outside the European Union or outside the United States might incur duties and taxes. Please consult your local customs office for more details about your country’s duties and taxes. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment.

How do I track my shipment?

Once your order has been processed and shipped you will receive a confirmation email with tracking information. You can track the progress of your shipment by clicking on the tracking link provided in your confirmation email.

Note: Tracking information to be updated on the shipping carrier’s website may take up to 24 hours.

How do I make a return?

Open the Return and Refund section, Fill up the form and submit the request. You’ll be contacted shortly.